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General Information


MOKED is the JCC Maccabi Games hotline. It will be open 24/7 to assist participants with any inquiries. The MOKED can be reached by phone at +972-3-6715800 or via WhatsApp at +972 55-997-9806 or by email: This email address is being protected from spambots. You need JavaScript enabled to view it.. The Moked will open on Thursday, July 6 at 2pm. 

The MOKED staff will address all issues and direct participants to the appropriate department representative. All inquiries will be managed by the MOKED until they are fully resolved. In addition, as necessary, the MOKED will handle the registration of evacuees and hospital admissions for participants.


Curfew and Rooming

Getting a full night’s sleep is one of the best ways to ensure teens stay healthy and engaged in the program. A curfew is currently set for 10:30-11 p.m. each night and will be enforced/ changed at the discretion of program staff. Teens are expected to abide by these curfew rules.

Hotel rooms are assigned on a single-gender basis. During free time, teens are allowed to hang out or rest in their own assigned rooms. On some occasions, they may be permitted to hang out in fellow teens’ rooms. However, such permission is subject to abiding by our “open door policy": There must be three or more athletes in a room during free time; they must be of the same gender; and they must keep the door open.


Emergency Button App

The Emergency Button App is mandatory for all participants. In case of an emergency, it will allow participants to contact the Games control center 24/7.

Links to Appstore, Google play and instructions here


Food Delivery

Where free time and situations permit, teens can order food delivery at their own expense. No orders may be placed or received that break curfew, and food delivered after 10 p.m. will be confiscated. If teens are unsure about what is permissible, they should check with their delegation head or team leader.



Upon returning to their village each night, athletes will turn in their uniform to be laundered. Laundry may not be returned until the second day, so athletes are encouraged to have three uniform tops. All uniform pieces—tops and bottoms—should be labeled with the athlete’s first and last name for easy identification. Alternately, athletes may turn in their uniform in a small mesh bag labeled with their first and last name. 

The laundry will be collected until 8AM, and received Between 9PM-10PM
collected until 9PM and it will be received between 8AM-9AM the next day

Each room collects the laundry in the laundry bag on which the room number is written clearly, and places the bag in the HUGE laudry bag that will be placed according to the decision of the manager of each village.
Each HUGE bag concentrates several rooms, each room must place its sack in the HUGE bag of the group of rooms.
Laundry collection point - close in front of the hotel!!!


Lost and Found

All lost property must be turned into the HUB or to the control center. 
The HUB is located here at the ANA Tsviya Ve-Yitshak St 18, Haifa.


Security and Medical Services

Security and medical services will be available in every sports venue in accordance with local laws and regulations. At each event, security, medical, and rescue services will also be available and provided in compliance with these laws. To ensure the safety and security of participants, each hotel will have a security guard on duty 24/7. All facilities are secured according to Israeli law and in coordination with all security and rescue forces in Israel (police, MDA, firefighters).


Medical Central

Medical Central is located at the ANA, Tsviya Ve-Yitshak St 18, Haifa, and is open during these hours:

  • Friday: 8 a.m.-12 a.m.
  • Sunday-Wednesday: 8 a.m.-8 p.m.
  • Thursday: 8 a.m.-12 a.m.

Click here for directions.

Treatment for physical illness and injuries and mental health ailments is available.

When Medical Central is closed, medical services will be provided by the emergency centers of "Maccabi Health Services". There is no need to schedule a visit in advance. Departure to these centers will be handled in coordination with the village team.

Medical treatment guidelines

  • If transport by ambulance is needed, participants will be accompanied by an adult.
  • If transport to a clinic is needed, participants will be transported in a staff vehicle or taxi and accompanied by an adult.
  • All off-site medical visits and treatment will be conducted in coordination with the Games control center.
  • Transportation arrangements for the delegation head or coach assigned to accompany or join the teen will be made by Israeli staff or the control center. 
  • In case of hospitalization, an adult from the delegation will accompany the participant, and Israeli staff will visit daily.